FAQ

Helpful Information

WHERE ARE YOU LOCATED?

We are located in upstate South Carolina in the city of Easley, which is about 20 minutes in between Greenville and Clemson. We live on a little hobby farm with several acres and our animals love it!

HOW MUCH IS A PUPPY?

Prices may vary from litter to litter, but they're generally priced in the low $2,000s.

WHAT 'DOODLE' BREED DO YOU SPECIALIZE IN?

We specialize in Saint Berdoodles! Our only breeding female is about 130 pounds of pure bred Saint Bernard and is the most gentle, loving giant around!

WHY DO I HAVE TO APPLY FOR MY PUPPY?

Our application process is the first step in adopting your Snowflake Doodle! This is one safeguard we have in place to ensure the welfare of our puppies. We know that a puppy is a big time commitment and that you likely will not be able to be home with your puppy and paying attention to them 24/7. That's okay! We require the application to gauge how good the fit will be between the breed's needs and the family's abilities.

MAY WE VISIT YOUR KENNEL?

Snowflake Doodles is family operated and we don't run a 'kennel.' Our dogs live normal pet lives, staying indoors most of the time, getting tons of loving and socialization, and having free rein of the house.

MAY WE VISIT THE PUPPIES BEFORE THEIR PICK UP DATE?

Provided that a deposit has been made, you are welcome to visit the puppies as often as we are available. We know that the wait to bring home your new puppy can be excruciating!

WHEN CAN I PICK UP MY PUPPY?

Most puppies will be ready to go home when they turn 8 weeks old, however on the rare occasion that a puppy displays signs of needing to be kept until 12 weeks of age (due to behavioral concerns or medical treatment) we will do what is in the best interest of the puppy. You can mark in your calendar that pick ups begin 8 weeks from the day the pups are born and last for a week.

WHAT CAN WE EXPECT ON THE DAY WE PICK UP OUR PUPPY?

Since our pups can start going home at 8 weeks of age, we know in advance the date range in which we'll coordinate pick ups. We'll ask about your availability and work out a day and time for you to come. You'll come to our little farm, we'll go over your puppy pack, you'll sign our contract, and then you'll get to take your puppy home!

WHAT IF I'M UNABLE TO PICK UP MY PUPPY ON THE DAY THEY GO HOME?

Although it's best for bonding between pup and new family, we understand that the new family may not be available to pick up on the designated 'gotcha day.' We offer boarding services when prearranged for a fee of $35/day so that your new puppy can enter the family at the most ideal time for you.

DO YOU OFFER BOARDING SERVICES?

Yes! If you need to board your puppy before they are 3-6 months old, it's likely that a kennel will not accept them since they won't have all of their shots. We offer boarding services for that very reason at a rate of $35/day when prearranged.

WHAT WILL YOU SEND HOME WITH MY PUPPY?

​All of our puppies go home with the following:

  1. Food scooper

  2. Sample TLC dog biscuits

  3. a week's supply of TLC dog food puppy’s been eating

  4. Poop bag dispenser

  5. Poop bags

  6. Comfort toy

  7. Comfort blanket

  8. Potty training litter

  9. Vaccination/deworming records

  10. Information about training, health, etc.

WHAT KIND OF VETERINARY CARE WILL MY PUPPY HAVE WHILE IN YOUR CARE?

Our puppies visit our trusted and licensed veterinarian for their first round of shots and for their wellness checkup when they're 6 weeks old. When the puppies go home, they will be up to date on all age-appropriate shots, all of which having been administered by our vet.

DO YOU POTTY TRAIN YOUR PUPPIES?

Yes! We use the misty method beignning at 3-4 weeks of age. We give our puppies necessary building blocks for successful potty training by teaching them where to eliminate, by reinforcing their natural instinct to avoid sleeping/playing where they eliminate, and by sending you home with helpful tools to make training go as smoothly as possible.

DO YOU CRATE TRAIN YOUR PUPPIES?

We introduce the whole litter to crate training when they're about 5 weeks old. They will still need to grow accustom to being crated by themselves however. The comfort toy and blanket we supply with the pup's littermates and mother's scent will help with the transition.

DO YOU MICROCHIP YOUR PUPPIES?

Microchipping can be a dividing topic, so we’ve chosen to leave that decision up to the new pup-parents. If you want your puppy to be microchipped, it’s best to do it soon after they’re taken to their new home, so consider asking your vet about this.

WHAT IS THE PROCESS FOR CHOOSING A PUPPY?

Once your application has been approved and your deposit has been submitted, you will then be added to our 'pick-out' list. When the pups are about 3 weeks old, we'll go down said list and get your choice. We'll help you with insights into their temperament, perceived coat type, etc. and answer any questions you may have.

ARE YOUR DEPOSITS REFUNDABLE?

Our deposits are non-refundable. This is primarily for the welfare of the puppy. When a deposit has been submitted, a puppy is reserved and advertising on that puppy's behalf ceases. To ensure that the puppy has a home to go to, we require 'earnest money' in the form of a $500 deposit.

WHAT IF I'VE ALREADY SUBMITTED A DEPOSIT?

If you've already submitted a deposit, but choose to not adopt a pup from the current litter, you can defer your selection to any future litter at no extra cost. Your position on our 'pick out' like usually raises when this happens.

WHAT FORMS OF PAYMENT DO YOU TAKE?

We accept cash, checks, and PetPay. Cash may be given at pickup. Checks must be received 5 business days prior to pick up, as we place a 5 day hold on all checks. PetPay payment must be received 3 business days before pick up due to additional veterinary checks they require.

DO YOU OFFER PAYMENT PLANS?

Yes! Our payment plans go through PetPay, however there is an upcharge they require for security monitoring and additional veterinary testing. A $500 deposit would be due to Snowflake Doodles upfront via PayPal. The remaining balance may go on the payment plan which must be initiated at least 3 business days before pick up to ensure additional veterinary testing required by PetPay is completed.

WHY DO I HAVE TO SIGN A CONTRACT?

We require a signed contract (which can be viewed in advance under the 'Forms' tab') for the protection of puppy, buyer, and seller. It is important to memorialize in writing our shared commitment and accountability to the wellbeing of the puppy.

WHY DO YOU REQUIRE MY PUPPY TO BE SPAYED/NEUTERED?

The primary reason we require a spay/neuter by 12 months is to prevent accidental pregnancies. Having an intact dog is a big responsibility. Their instincts to breed are strong and many dogs will find a way to mate even with the best enclosure. We do not want to contribute to the population of unwanted dogs and we especially do not want to be a part of a puppy mill.

DO YOU SELL YOUR PUPPIES WITH BREEDING RIGHTS?

We do not sell our puppies with breeding rights. We understand that breeding puppies ethically is a big responsibility which we take very seriously. Our puppies will not be involved in puppy mills. For these reasons, we require that all of our puppies be spayed/neutered between 6 and 12 months of age with proof from the veterinarian to be sent to Snowflake Doodles.